Communication Skills Programme – for Community Partners Frontline Staff
The main objective of this Communication Skills training course is to enhance your staff’s ability to impart information, engage and persuade during various situations. We offer you practical, effective tools to enable clear and effective communication, regardless if it is a face-to-face interaction or an email exchange.
The ability to communicate effectively does have a profound positive impact on the professional life and even in one’s personal life as well. This communications training course helps people communicate appropriately and clearly in all situations.
Learn to understand how you communicate, how others communicate and how to adjust to meet their needs. Discover how effective communication is greatly improved by understanding communication preferences and overcoming communication barriers.
This interpersonal communication course will ensure colleagues within an office and visitors to the office receive messages clearly. Understanding Communication Barriers e.g. will help open communication lines with your customers and making your staff aware of Non-Verbal Communication will improve communications even further. Check with in which way we can tailor-make the course for your specific situation.
Please contact us to find out how we can tailor-make a programme that suits your needs.